Privacy Policy

CerceWeb is operated by Cerce Web LLC (“Cerce Web,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact form, book a consultation, purchase products or services, or otherwise interact with us online.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Information You Voluntarily Provide

When you fill out a contact form, book a consultation, place an order, request services, subscribe to updates, create an account in the future, or otherwise communicate with us, we may collect personal information such as your name, email address, phone number, business name, billing information, shipping information, and any other information you choose to provide.

For example, our current contact form may collect your name, email address, phone number, and business description. Consultation bookings may also collect your name and email address.

2. Order and Transaction Information

If you purchase products or services through our website, we may receive information related to your order, such as your name, email address, billing address, shipping address, order details, and limited payment-related information made available by third-party payment providers, such as the card type and last four digits of a payment card. We do not store or have access to your full payment card number.

3. Automatically Collected Information

When you visit the website, we may automatically collect certain technical and usage information, including your IP address, browser type, device type, operating system, time zone, referral source, pages viewed, links clicked, approximate location information such as country, and how you interact with the website.

4. Cookies and Similar Technologies

We and our third-party service providers may use cookies, pixels, tags, scripts, and similar technologies to support website functionality, remember preferences, improve performance, measure traffic, maintain security, and better understand how visitors use the site. Our website may also use a cookie consent or preference management tool that allows visitors to manage certain cookie preferences.

How We Use Your Information

We may use personal information to:

• operate, maintain, and improve our website and services

• respond to inquiries and provide customer support

• schedule and manage consultations

• process purchases, payments, and order fulfillment

• provide website design, hosting, management, branding, ecommerce, or related business services

• communicate with you about your inquiry, project, account, order, or customer service issue

• send administrative messages, service updates, invoices, receipts, and other transaction-related communications

• send marketing, promotional, or follow-up communications, where permitted by law, with the ability to opt out

• monitor website traffic, usage trends, performance, and security

• detect, investigate, and help prevent fraud, abuse, unauthorized access, and other harmful activity

• comply with legal, tax, accounting, contractual, and regulatory obligations

• enforce our terms, protect our rights, and maintain business records

How We Share Information

We do not sell your personal information. We may share information with third-party service providers as reasonably necessary to operate our business and website, including providers that support:

• website hosting and website platform services

• ecommerce functionality

• payment processing

• printing, manufacturing, shipping, and order fulfillment

• appointment scheduling

• analytics and performance tracking

• communication tools and email delivery

• customer relationship management

• embedded content or integrations

• security, fraud prevention, and technical support

These providers may receive only the information reasonably necessary for them to perform services on our behalf or in connection with your transaction or interaction with the site.

We may also disclose information:

• if required by law, subpoena, court order, or legal process

• to respond to lawful requests by public authorities

• to protect our rights, property, website, users, or business operations

• to investigate fraud, abuse, security incidents, or violations of our terms

• in connection with a business transfer, merger, acquisition, or sale of assets

Payment Processing

Payments made through our website may be processed by third-party payment processors. We do not directly store full payment card information. Payment information you provide is subject to the privacy and security practices of the applicable payment processor.

Order Fulfillment and Ecommerce

If you purchase physical products through our website, certain order information may be shared with third-party providers that assist with order processing, production, shipping, delivery, returns review, and related customer service functions.

Analytics and Tracking

We may use analytics, webmaster, performance, and related tracking tools to understand website traffic, search visibility, user interactions, technical performance, and general usage trends. These tools may collect information such as IP address, browser details, pages visited, referring sources, and general location information. We may expand our use of such tools over time.

Marketing Communications

We may use your contact information to send you marketing, promotional, or follow-up communications about our services, offers, updates, products, or related business information. You may opt out of promotional emails at any time by using the unsubscribe link, where available, or by contacting us directly at jeremy@cerceweb.com.

We may still send non-promotional communications related to your orders, inquiries, services, appointments, transactions, or account-related matters.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, fulfill orders, maintain business and client records, comply with legal, tax, accounting, and contractual obligations, resolve disputes, enforce agreements, and protect the security and integrity of our website and operations.

Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information. These may include the right to request access to, correction of, deletion of, or restriction of certain personal information, or to object to certain processing activities.

If you would like to make a privacy-related request, please contact us at jeremy@cerceweb.com. We may need to verify your identity before responding to certain requests.

Children’s Privacy

This website is intended for adults and business-related inquiries. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing them with your information.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

If you access our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. By using the website, you understand and acknowledge that your information may be transferred to countries that may have different data protection laws than those in your jurisdiction.

Changes to This Privacy Policy

The current effective date of this Privacy Policy is April 23, 2026. We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of the website after any updates are posted constitutes your acceptance of the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Cerce Web LLC

Email: jeremy@cerceweb.com